Every business function’s digital transformation requires a strategy that aligns with enterprise goals. The Hackett Group found that enhancing customer experience and improving analytics competencies are the highest-priority areas for digital investment within Procurement. However, the research also found that while most Procurement organizations recognize the necessity of digital transformation, they largely lack the ability to execute.
Some additional findings from this research involving over 200 executives:
Read about The Hackett Group's recommendations based on early adopters of digital strategies.
Download the full report.