It is all around us, the increasing reliance on digital technologies to enhance the customer experience, accelerate new product and service innovation, improve operational cost efficiency, and make sense of massive amounts of data. Procurement organizations have an opportunity to be smarter and play a more strategic role in the digital era, but to do so they must engineer their own digital transformation.
As the world of big data, robots and artificial intelligence takes shape, procurement is expected to provide more profound insights into supply relationships, including conventional cost structures, supply availability, lead times and quality.
Read this Hackett Group Report and understand: